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How Angle Answers Customer Questions

Understand how Angle uses your store data to answer customer questions accurately.

Written by Shibin Dotco
Updated over 2 months ago

Angle answers questions by understanding your store - not by guessing.

It looks at:

  • Product titles and descriptions

  • Variants, pricing, and availability

  • Collections and categories

  • Store content you’ve connected

When a shopper asks a question, Angle:

  1. Understands the intent

  2. Finds the most relevant products

  3. Responds in a clear, conversational way

Angle works especially well for:

  • Product comparisons

  • Use-case questions

  • Pre-purchase concerns

You can always refine responses using customization settings.

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